If you are unhappy with your purchase in any way, no problem, simply return the order and we'll be very happy to exchange or refund it. Please return the whole order or any items not required, in their original condition and packaging, carriage paid and within 30 days of you receiving your order. Refunds are issued within 3 days of receipt at our premises.
We offer FREE shipping on all returns. This includes items for refund, exchange or warranty.
How to return an order
Please login and click on the 'Account' button and then 'Orders' option. Find the order you wish to return, click 'Return items', complete and submit a returns form and you have now completed the return notification. Please wait for notification confirming that your return has been authorised.
We use AN POST for our free returns service
- Once your return has been authorised, please click through to this website: Anpost
- Select CH Marine from the retailers list and complete the procedure as instructed.
- Once completed, print the label, attach to your parcel and drop off at your nearest post office.
- You may track the status of your return by clicking 'Returns' in the 'Account' menu.